Pension Organisation

Naval Pension Offices

 There are basically three organisations which are dealing with the pensions details of which are given below:
Naval Pension Office (Navpen). This is a newly created organisation which looks into the pensions of officers and Sailors. It is co-located with INS Tanaji and is headed by Logistic Officer-in-Charge of the rank of a Commodore. SO (Pensions) Officers and SO(Pensions) Sailors under him look after all pension matters. Issue of all PPOs and Corr PPOs are also coordinated by him. For all queries regarding your pensions you can write to him directly. The address of NAVPEN is given below:
        The Logistic Officer-in-Charge
        Naval Pension Office
        C/O INS Tanaji
        Sion Trombay Road
        Mankhrud
        Mumbai – 400 088
        Toll Free Number: 1800220560
        E-Mail: navpen-navy@nic.in
Naval Pay Office (Navpay). This old Naval Pay Office continues to disburse all terminal benefits to officers and sailors on release/retirement since Navpen does not have cash assignment. Some of the records are still held by Naval Pay Office but eventually all the records will also go to Navpen at Mankhrud. In case you haven’t received your terminal benefits on retirement, you can write to Navpay keeping Navpen informed. The Naval Pay Office address is given below:
        The Logistic Officer-in-Charge
        Naval Pay Office
        Shahid Bhagat Singh Road
        Mumbai- 400001
        e-Mail ID: wncnavpay-navy@nic.in
PCDA (Navy) Pension Cell. The PCDA (Navy) Pension Cell is now located opposite Naval Pay Office and deals with issue of all PPOs and Corr PPOs. For all matters related to PPOs, Corr PPOs or corrections there of, you may write to them copy to Navpen, Mankhrud or write to Navpen copy to PCDA (Pensions). The main Office of PCDA(Navy) is located at Cooperage near bandstand Mumbai but the Pension cell is now located opposite Naval Pay Office. The address is given below:
        The Principal Controller of Defence Accounts (Navy)
        Pension Cell
        Shahid Bhagat Singh Road
        Mumbai -400001
        Tel: 022-22696139
        e-Mail: pcdanavy@nic.in
INS Tanaji. The Commodore Bureau of Sailors (CABs) at Cheeta camp, Mankhrud, Mumbai was commissioned as a full fledged establishment on 10 Jul 2012. Co, INS Tanaji (old CABs) will deal with all matters of recruiting, Manpower planning of sailors and deal with transfers and promotions of all sailors. The OI/C Release centre is merged with LOIC, Navpen and therefore all Release formalities of Sailors are also looked after by LOIC, Navpen including for Officers. NHQ (PDPA) who was dealing with Officer’s pensions will now be looked after by Navpen only. Veterans are therefore advised not to write to CO, INS Tanaji (Old CABs) on any matters pertaining to veteran officers and sailors.
The Navy has taken note of various difficulties faced by Officers and Sailors in receiving the Pensions through banks and CPPCs. The Navy is planning to therefore establish a full fledged Navpen with cash disbursement authority. Once it is approved, Navpen will directly calculate the pensions and arrears and credit the amounts to the bank accounts of Pensioners/Families every month without the need for CPPCs. Till this happens, we will have to depend upon CPPCs.
I therefore request Naval veterans to kindly make a note as  also disseminate to all your friends who are not Members of TSEWA. You are welcome to take up various issues directly /through TSEWA for my attention. I will take up the cases at appropriate level and ensure speedy resolution of the problems.
Warm regards,
Cmde Sudheer Parakala, IN (Retd)
President, East & South Zones
TSEWA -220
Mob: 9849057767

12 Comments

  1. Dear Sir,

    What about the status of e-ppo of ex naval pensioners. From where can i get it. Nothing is mentioned in our site, Although there is a link in PCDA site, but its saying wrong service number entered. Please guide me

    Thanks and regards

  2. Dear Sir,
    I am Ram Pravesh kumar nirala , Ex junior commissioned officer , 172740-T retired from Indian navy in Apr 2017.
    Sir At present i am getting pension from PNB bank , PMCH Branch Patna vide account no 6238000400000364. But when my new PPO (revised) issued as per 7th pay from PCDA navy Mumbai /Naval Pension Office, Mumbai. In the (revised) new PPO my Pension Account no. 30412903569 and Name of Branch is Chaukhandi and forwarded to CPPC Chandni Chowk Branch, Delhi. which is wrong and erratically changed by PCDA Navy Mumbai and Naval Pension Office ,MUmbai without my intimation to me. My new PPO no is 248201701359 and date of issues is 18 Sep 2018.
    I personally visited two times in nov and dec 18 and confirms receipt of PPO on 25 oct 18 by ref no 146058 Internal forwarding by mail dept to bank manager Mr Gupta ji and Chief Manager in CPPC Branch, Delhi. He also received the letter from my records office to return the PPO on 24 Dec 18. When i told him to return that PPO to Records office then he told that original copy of PPO is missing i will send scan copy by certified on that if i found will send you later. That time i told him to forward lost certificate .He also forwarded lost certificate to PCDA, mumbai and , Naval pension office on 08 Jan 2019.
    Now I am unable to contact since 2 month with correct person in Naval Pension office as well in PCDA, mumbai to solve my issues.
    Now i am frustrated and harassed mentally by the action carried out by PCDA and Naval Pension office and no body is taking the responsibility at any where. A lots of no is given on website but just for formalities . No body is picking up the number and some times it becomes auto cut. Sir it is about more than six month has been past and my issues has not yet been taken till to date/solve. Who is responsible for that. I am facing problem and it is not possible for me to go again and again from Delhi to Mumbai every month and solve my issues. This is the condition of Ex serviceman /Veteran citizen of India.
    I have already registered my grievance in CPGRAMS and CDA Allahabad but he also closed my matter without solution/confirmation. This is also called formalities. This all the things only happened in India.
    Our Government has provided a lots of services for solutions of pensioners of defence personnel but the systems is not being followed correctly. That is the result which i am suffering since six month and i dont know when it will solve my issues or not . PCDA ,Mumbai telling that i have forwarded your corrected PPO to Naval pension Office, but naval pension office denied of receiving my new PPO. Now I want to know where is that my PPOs.
    But i will not leave this issues till i got success in that . After that i will forward this matter to Ministry of defence and PMO through proper channel with all the relevant documents and proof which i have since six month
    I request you through TSEWA to kindly investigate the matter and take this necessary action at earliest and help me for that.

    Thanks and regards
    Ram pravesh kumar Nirala
    172740-T
    Ex CPO, Indian navy
    8851685753

    1. Dear Sir,
      Please refer my Previous email dated 11 Mar 19 .
      The case/issues has not yet been resolved yet. My new PPO is despatched by the PCDA navy mumbai in last week of Feb to Naval Pension office. After that Naval pension office confirmed received and despatched PPO to CPPC PNB on 08 Mar 19. But till to date my pension commutation and Arrears is not adjusted. I am getting old pension .
      I contacted Naval pension office many times by email and telephonically to send my Individual PPO to see that all my details mentioned on that are correct or not. because previously also error was in my New PPO which has been corrected and re issued by PCDA. I dont know why Pension office is not co-operating with veteran and not forwarding new PPO (individual ) on the correct address on time. Because this is the records/doc which suppose to have for future compliance. A no of PPO is pending and awaiting for dispatch to the individuals address in Naval pension office.

      It is requested and intimated that initiated and directive may be given

      (i) To send Individuals PPO as soon as received from PCDA to the home address. If it is not possible thein send through Email.
      (ii) A direct civil no be provided to contact with naval pension office from outside for service pension and family pension offices.
      Thanks and regards
      Ram Pravesh Kumar Nirala
      Ex CPO, Indian Navy
      Email- nira047271@gmail.com
      8851685753

  3. Dear Sir,

    My father Named Sh. Uttam Singh Yadav Ex CPO No. 49609 PPO No. NAVY/S/C/1844/81 dtd. 04 Nov 1981 has died on 01.07.2016. But till now my mother’s Pension is not started. All documents related to my mother pension submitted to INS head office Mankhurd mumbai.

    & Mankhurd Mumbai forword all paper to Principle Controller of Defence Account, NAVY Cell Allahabad on 19.09.18. with copy to us. We are regularly in touch with Allahabad office. But as per them they are not received the paper.

    I wants to know that where are these paper which were send on 19.09.18. & When my mother will start.

    Regards
    Satish yadav
    9654001550

  4. Beena bhopani, widow of Purshottam Bhopani had received half pension in the month of February
    Kindly send the remaining half in her account
    Please don’t deduct the pension,as there is no other source of income
    And she have a daughter of marriageable address
    It’s request you please look into matter urgently
    I can send her bank details,ppo no. ,if needed
    Kindly inform

  5. My father LCDR V.P.Bakshi expired on 5 Jan 2019 do I have to send his death certificate to Navpen for start of family pension.

  6. Sir,
    I have been released from service on 31.08.2015 with disability (primary HTN) as NANA of 30% for lifetime. After appealing to the 1st and 2nd Appellate Authority I have approached the hon’ble AFT, Chennai Bench and vide the bench’s verdict OA No. 197 of 2017 dated 09.07.2018 the Tribunal has reserved its decision in favour of me. So it was told that atleast 04 months is required for processing the revised disability pension and the arrears to be disbursed. But till November 2018 I didnt received any response from the authorities. Regarding this I have written to PCDA, Allahabad and after kind response from them where its mentioned that PCDA (N), Mumbai will look after this I started writing emails to Naval Pension Office, Mumbai and PCDA (N), Mumbai but not a single response have been received till now. Then again on 24.12.2018, I had filed a RTI vide DEXSW/R/2018/51123 dated 24.12.2018. The CPIO from MOD has forwarded the same to IHQ, Mod(N) which IHQ, Mod(N) has redirected to LOIC, Naval Pension Office, Mankhurd, Mumbai urging to send the reply directly to me. But as I am writing this mail (i.e. today on 08.02.2019) i didnt recieved any mail/ telephonic calls/ response from the authorities.
    Kindly suggest what should I do?

    Thanks and best regards,
    Aniruddha Talukdar
    9840636845

  7. Dear Sir,
    I have served in Indian navy for six and half years, got discharged from service in August 2000. I have lost my discharge certificate can you please guide me the procedure to get a new one.
    Best regards.

  8. Dear sir,
    I requsted for change of my permanent address vide a application dated 17 Aug 2017.
    I got reply from your office vide letter No. NAVPEN/GB/ 05638k dt.30 Aug 2017.

    The following documents are submitted hear with for change of my permanent address.
    (A) Declaration form as per AHQ letter No A/0065/Org-8 (1 of R) (A) dt 07 jul 1988 duly authenticated by Zila Sainik Kalyan Evam Punarvas Adhikari , Ghaziabad (new address ) and Zila Sainik Kaliyan Evam Punarvas Adhikari Aligarh (old address) in original.
    (B) photocopy of descharge certificate.
    (C) photocopy of ESM ID card.
    (D) Photocopy of Aadhar card.
    (E) photocopy of passport .
    (F) Photocopy of PAN Card.

    Stil I have not recieved any information.
    Please gide me.

  9. Dear Sir,
    My relative who was working in navy met with an accident & passed away in June 2017. His parents to get Family Pension against his Death Gratuity. We have submitted all documents in August 2017 but did not yet get Family pension & we do not know the status of processing. Please suggest us to whom we should contact.

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